● Mission
To create an affluent society with spiritual and material wellbeing by creating employment environments for people around the world.
● Vision (Future)
We aim to be a company that is loved and needed by the world, a company that creates rich and productive employment environments. In order to provide people around the world with a rewarding life and economic prosperity, we will continue to contribute to our stakeholders by creating employment environments that match the individuality of each person.
● Values (Values of working at CCK)
- Commitment to Work
In order to realize our vision, we are committed to working to the best of our ability, motivating those around us, being conscious of quality and speed, and looking ahead to the future. - Cooperation With Peers
We view the work of our peers as our own and actively support them. We aim to realize our vision by helping each other, without losing sight of our objectives. - Keep Hope Alive! (Never give up!)
In order to realize our vision, we will stay hopeful, never give up, and continue to actively challenge ourselves to improve and create in order to grow CCK.
Company Profile
| Founded | May 22, 1989 |
| Established | June 16, 1989 |
| Capital stock | 30,000,000 yen |
| Board Members | President and Representative Director Masatomo Kawahara |
| Managing Director Yasuhiro Kawahara | |
| Director Kimie Kawahara | |
| Executive Officer Masatoshi Saito | |
| Corporate Adviser Sumiyuki Kawahara | |
| Advisor Toshifumi Inami | |
| Corporate Counsel Hiroyuki Kawai (Sakura Kyodo Law Office) Kinichi Takashita (Kinichi Takashita Law Office) |
|
| Main Banks | Resona Bank, Sumitomo Mitsui Banking Corporation, Mizuho Bank, Mitsubishi UFJ Bank, Kiyo Bank, Keiyo Bank, Tottori Bank, Hokkaido Bank, Bank of East Japan, Japan Finance Corporation |
| Settlement of Accounts | End of September |
| Number of Employees | 236 *As of September 2024 |
| Group Companies | CCK CITY NETWORK Philippines |
| License Number | • General worker dispatching services：Group 30-300022 • Paid Employment Agency: 30-ユ- 300014 • Registration Support Agencies：20登-005306 |
| Affiliated Organizations | – Affiliated Organizations Japan Data Entry Association (JDEA) – New Economy Association of Japan – Japan Association of Personal Information Protection Professionals – Call Center Association of Japan- Japan Document and Information Management Association (WAKASA) – National Association for Support of Foreign Workers NAGOMI |
History
| May 1989: | Founded in previous location with 10 employees (contracted input data creation) |
| April 1990: | Expanded office, 28 employees |
| June 1991: | Established OA equipment sales division |
| October 1991: | Expanded office, 36 employees |
| January 1992: | Notification of Specified Worker Dispatching Undertaking (Special 30-01-0029) Established Temporary Staffing/Recruiting Division |
| July 1992: | Established System Development Division |
| January 1996: | Moved to current head office building (Kitadejima, Wakayama City) |
| June 2000: | Introduced Series 6000 IDES |
| October 2006: | Established Manila Office in the Philippines |
| March 2007: | Established Osaka Office |
| February 2009: | Established Tokyo Office (Edogawa-ku, Tokyo) |
| March 2010: | Obtained ISO9001:2008 certification (for data entry operations) |
| April 2011: | Established Bangladesh Office |
| April 2012: | Expanded and relocated Tokyo Office |
| June 2012: | Established US subsidiary in California |
| Increased capital to 30,000,000 yen | |
| July 2013: | Established Tottori Office |
| December 2013: | Established Fukuoka Sales Office (Chuo-ku, Fukuoka City) |
| December 2014: | Established Shizuoka Office (Mishima City, Shizuoka Prefecture) |
| February 2015: | Acquired ISO27001 certification for information security (BPO Division) |
| June 2015: | Expanded and relocated Tokyo Office (Koto-ku, Tokyo) |
| October 2015: | Established HR Division |
| February 2016: | Established Shibuya Office (Shibuya-ku, Tokyo) |
| May 2016: | Established Sapporo Office (Chuo-ku, Sapporo) |
| September 2016: | Established Pangasinan Office in the Philippines |
| December 2016: | Established Tohoku Office (Ishinomaki City, Miyagi Prefecture) |
| December 2016: | Expanded and relocated Ebisu Office |
| December 2017: | Established C-WORK (Chiyoda-ku, Tokyo) |
| June 2018: | 30th anniversary |
| July 2018: | Established HR Division Osaka Office (Fukushima-ku, Osaka) |
| December 2018: | Relocated HR Division (Tokyo) to Tokyo Office following expansion of Tokyo Office |
| July 2019: | Expanded and relocated Fukuoka Office (Chuo-ku, Fukuoka City) |
| October 2020: | Change of President and Representative Director (former President assumed the position of Chairman) |
| 2020.12： | C-WORK Closed |
| 2021.10： | Osaka Branch Office expansion and relocation (Fukushima-ku, Osaka City) Established Shin-Osaka DX Center (Yodogawa-ku, Osaka) Renamed Tottori branch office to Tottori office |
Accreditations
CCK strives to acquire and maintain various
certifications in order to achieve and provide secure,
high quality services.
ISO/IEC 27001
In order to ensure that our customers can use our services with peace of mind, CCK has established and implemented an Information Security Policy and Information Security Guidelines, and will continue to promote company-wide security measures.
● Certification Details
| Registration Date | February 24, 2015 |
| Registration Scope | BPO Divisions involved in data entry operations |
| Certification Criteria | ISO/IEC 27001:2013 |
| Registration Number | MSA-IS-133 |
ISO9001
CCK is an ISO 9001:2008 certified company and strives to continuously improve its quality management system. CCK will continue to promote and develop further quality improvement activities with the aim of providing solutions and services that will further satisfy our customers.
● Certification Details
| Registration Date | April 24, 2014 |
| Registration Scope | BPO Divisions involved in data entry operations |
| Certification Criteria | ISO 9001:2015 |
| Registration Number | MSA-QS-4133 |
Privacy Mark
In April 2006, CCK obtained the Privacy Mark from Japan Information Processing Development Corporation (JIPDEC), indicating that we are a business that complies with JIS standards (JIS Q15001) and handles personal information appropriately. This certification proves that CCK handles personal information securely and appropriately. With these certifications, you can be sure that the services provided by CCK are of the highest quality. We also make every effort to keep our information up-to-date, both domestically and internationally.
Location Information
CCK’s Worldwide Locations We are developing our business from a global perspective to further improve our services.
Domestic Office
- Wakayama HD
- Tokyo HD
- Sapporo Office
- Tohoku Office
- Shizuoka Office
- Osaka Branch/Office
- Tottori Office
- Fukuoka Office
Overseas Offices
Domestic Office
Wakayama Headquarters
Wakayama Prefecture, Kitadejima, 12-8, City Building
TEL: 073-474-0456
FAX: 073-474-0441
Tokyo Headquarters
〒136-0075
1-6-35 Shinsuna, Koto-ku, Tokyo
JMF Building Toyocho 02 7F
TEL: 03-5633-6477(BPO Division)
03-6659-8111(HR Division)
FAX: 03-5633-6478
Sapporo Office
Sapporo City, Chuo-ku, Odori-Nishi, 1-14-2
Keiwa Odori Buiilding 50, 6F
TEL: 011-252-1577
FAX: 011-252-1677
Tohoku Office
Miyagi Prefecture, Ishinomaki City, 1-3-3 Nakazato
Central Building 4F
TEL: 0225-21-7855
FAX: 0225-21-7856
Shizuoka Office
Shizuoka Prefecture, Mishima City, Kotobuki-cho, 3-38,
Tanaka Building 2F
TEL: 055-983-5155
FAX: 055-972-3777
Osaka Branch/Office
〒553-0005
5-17-22 Noda, Fukushima-ku,
Osaka-shi, Osaka
Daitaku Building 3F
TEL: 06-6466-7080
FAX: 06-6466-7110
Tottori Office
Tottori Prefecture, Tottori City, Chiyomizu, 1-100,
Aisin Chiyomizu Building 10F
TEL: 0857-21-1533
FAX: 0857-21-1633
Fukuoka Office
〒812-0011
3-27-25 Hakata Ekimae,
Hakata-ku, Fukuoka Prefecture
Daini Okabe Building 6F
TEL: 092-707-1705
FAX: 092-707-1706
Overseas Offices
CCK CITY NETWORK INC. Philipines
34th Floor ONE SAN MIGUEL AVENUE CONDOMINIUM, San Miguel Avenue cor. Shaw BLVD.
ORTIGAS CENTER, PASIG CITY, 1605, METRO MANILA, PHILIPPINES
CITY COMPUTER BPO PHILIPPINENS,INC
2F J&V Building, Brgy. Nancayasan, McArthur H-way, Urdaneta City Pangasinan 2428
CCK CITY NETWORK INC. Bangladesh
128 Jubilee Road, Tin Pool, Kader Tower,
7th Floor, Room No-6, Chittagong-4000
CCK CITY NETWORK INC. Los Angeles
21151 S. Western Ave.
Torrance, California, USA 90501
