COMPANY

 

● Mission

To create an affluent society with spiritual and material wellbeing by creating employment environments for people around the world.

● Vision (Future)

We aim to be a company that is loved and needed by the world, a company that creates rich and productive employment environments. In order to provide people around the world with a rewarding life and economic prosperity, we will continue to contribute to our stakeholders by creating employment environments that match the individuality of each person.

● Values (Values of working at CCK)

  • Commitment to Work
    In order to realize our vision, we are committed to working to the best of our ability, motivating those around us, being conscious of quality and speed, and looking ahead to the future.
  • Cooperation With Peers
    We view the work of our peers as our own and actively support them. We aim to realize our vision by helping each other, without losing sight of our objectives.
  • Keep Hope Alive! (Never give up!)
    In order to realize our vision, we will stay hopeful, never give up, and continue to actively challenge ourselves to improve and create in order to grow CCK.

Message

City Computer Co., Ltd. was born in 1989 in response to requests from customers for such a company, and it has grown to this day with the help of our customers by establishing services that are required in each era.

As I take over the business from the founding president, I will continue to value the spirit of challenge and the desire to be a company that is needed by everyone in order to achieve our mission of “creating an employment environment for people around the world.” We also want to create an environment where our employees can enjoy a sense of fulfillment and achievement in their work alongside a solid vision.

As we enter the age of globalization, we will continue to grow as a company that meets the needs of the world, regardless of location.

All of us at City Computer will do our utmost to make this a company that is loved and needed by the world.

Company Profile

Founded May 22, 1989
Established June 16, 1989
Capital stock 30,000,000 yen
Board Members Sumiyuki Kawahara, Chairman of the Board
  President and Representative Director Masatomo Kawahara
  Managing Director Yasuhiro Kawahara
  Director Kimie Kawahara
  Executive Officer Masatoshi Saito
  Advisor Toshifumi Inami
  Corporate Counsel Hiroyuki Kawai (Sakura Kyodo Law Office)
Kinichi Takashita (Kinichi Takashita Law Office)
Main Banks Resona Bank, Sumitomo Mitsui Banking Corporation, Mizuho Bank, Mitsubishi UFJ Bank, Kiyo Bank, Keiyo Bank, Tottori Bank, Hokkaido Bank, Bank of East Japan, Japan Finance Corporation
Settlement of Accounts End of September
Number of Employees 270 *As of April 2020 (including part-time employees)
Group Companies CCK CITY NETWORK Philippines
Affiliated Organizations Japan Data Entry Association (JDEA)
– New Economy Association of Japan
– Japan Association of Personal Information Protection Professionals
– Call Center Association of Japan
– Japan Document and Information Management Association
– Wakayama Information Service Industry Association (WAKASA)

History

May 1989: Founded in previous location with 10 employees (contracted input data creation)
April 1990: Expanded office, 28 employees
June 1991: Established OA equipment sales division
October 1991: Expanded office, 36 employees
January 1992: Notification of Specified Worker Dispatching Undertaking (Special 30-01-0029)
Established Temporary Staffing/Recruiting Division
July 1992: Established System Development Division
January 1996: Moved to current head office building (Kitadejima, Wakayama City)
June 2000: Introduced Series 6000 IDES
October 2006: Established Manila Office in the Philippines
March 2007: Established Osaka Office
February 2009: Established Tokyo Office (Edogawa-ku, Tokyo)
March 2010: Obtained ISO9001:2008 certification (for data entry operations)
April 2011: Established Bangladesh Office
April 2012: Expanded and relocated Tokyo Office
June 2012: Established US subsidiary in California
Increased capital to 30,000,000 yen
July 2013: Established Tottori Office
December 2013: Established Fukuoka Sales Office (Chuo-ku, Fukuoka City)
December 2014: Established Shizuoka Office (Mishima City, Shizuoka Prefecture)
February 2015: Acquired ISO27001 certification for information security (BPO Division)
June 2015: Expanded and relocated Tokyo Office (Koto-ku, Tokyo)
October 2015: Established HR Division
February 2016: Established Shibuya Office (Shibuya-ku, Tokyo)
May 2016: Established Sapporo Office (Chuo-ku, Sapporo)
September 2016: Established Pangasinan Office in the Philippines
December 2016: Established Tohoku Office (Ishinomaki City, Miyagi Prefecture)
December 2016: Expanded and relocated Ebisu Office
November 2017: Established Niigata Office (Chuo-ku, Niigata City)
December 2017: Established C-WORK (Chiyoda-ku, Tokyo)
June 2018: 30th anniversary
July 2018: Established HR Division Osaka Office (Fukushima-ku, Osaka)
December 2018: Relocated HR Division (Tokyo) to Tokyo Office following expansion of Tokyo Office
July 2019: Expanded and relocated Fukuoka Office (Chuo-ku, Fukuoka City)
October 2020: Change of President and Representative Director (former President assumed the position of Chairman)

Accreditations

CCK strives to acquire and maintain various
certifications in order to achieve and provide secure,
high quality services.

ISO/IEC 27001

In order to ensure that our customers can use our services with peace of mind, CCK has established and implemented an Information Security Policy and Information Security Guidelines, and will continue to promote company-wide security measures.

● Certification Details

Registration Date February 24, 2015
Registration Scope BPO Divisions involved in data entry operations
Certification Criteria ISO/IEC 27001:2013
Registration Number MSA-IS-133

ISO9001

CCK is an ISO 9001:2008 certified company and strives to continuously improve its quality management system. CCK will continue to promote and develop further quality improvement activities with the aim of providing solutions and services that will further satisfy our customers.

● Certification Details

Registration Date March 26, 2010
Registration Scope BPO Divisions involved in data entry operations
Certification Criteria ISO 90001:2008
Registration Number MSA-QS-413

Privacy Mark

In April 2006, CCK obtained the Privacy Mark from Japan Information Processing Development Corporation (JIPDEC), indicating that we are a business that complies with JIS standards (JIS Q15001) and handles personal information appropriately. This certification proves that CCK handles personal information securely and appropriately. With these certifications, you can be sure that the services provided by CCK are of the highest quality. We also make every effort to keep our information up-to-date, both domestically and internationally.

Location Information

CCK’s Worldwide Locations We are developing our business from a global perspective to further improve our services.

Domestic Office

Overseas Offices


Domestic Office

Wakayama Headquarters

Wakayama Prefecture, Kitadejima, 12-8, City Building
TEL: 073-474-0456
FAX: 073-474-0441

Tokyo Headquarters

1-6-35 Shinsuna, Koto-ku, Tokyo
East Square Tokyo 7F
TEL: 03-5633-6477(BPO Division)
   03-6659-8111(HR Division)
FAX: 03-5633-6478

Sapporo Office

Sapporo City, Chuo-ku, Odori-Nishi, 1-14-2
Keiwa Odori Buiilding 50, 6F
TEL: 011-252-1577
FAX: 011-252-1677

Tohoku Office

Miyagi Prefecture, Ishinomaki City, 1-3-3 Nakazato
Central Building 4F
TEL: 0225-21-7855
FAX: 0225-21-7856

Niigata Office

Niigata Prefecture, Niigata City, Chuo Ku, Yoneyama, 2-4-1
Kiyama Daisan Building 3F
TEL: 025-282-7748
FAX: 025-282-7749

Shizuoka Office

Shizuoka Prefecture, Mishima City, Kotobuki-cho, 3-38,
Tanaka Building 2F
TEL: 055-983-5155
FAX: 055-972-3777

Osaka Branch/Office

Osaka City, Fukushima-ku, Ohiraki, 2-3-1,
Panneko Osaka Center Building 4F
TEL: 06-6466-7080
FAX: 06-6466-7110

Tottori Office

Tottori Prefecture, Tottori City, Chiyomizu, 1-100,
Aisin Chiyomizu Building 10F
TEL: 0857-21-1533
FAX: 0857-21-1633

Fukuoka Office

Fukuoka Prefecture, Fukuoka-Shi, Chuo-Ku, Tenjin, 2-14-35
Nomura Fudosan Tenjin Building 7F
TEL: 092-707-1705
FAX: 092-707-1706


Overseas Offices

CCK CITY NETWORK INC. Philipines

34th Floor ONE SAN MIGUEL AVENUE CONDOMINIUM, San Miguel Avenue cor. Shaw BLVD.
ORTIGAS CENTER, PASIG CITY, 1605, METRO MANILA, PHILIPPINES​

CITY COMPUTER BPO PHILIPPINENS,INC

2F J&V Building, Brgy. Nancayasan, McArthur H-way, Urdaneta City Pangasinan 2428

CCK CITY NETWORK INC. Bangladesh

128 Jubilee Road, Tin Pool, Kader Tower,
7th Floor, Room No-6, Chittagong-4000

CCK CITY NETWORK INC. Los Angeles

21151 S. Western Ave.
Torrance, California, USA 90501

Organization Chart

cck Organization Chart