Personal Information Protection Policy
Date of Enactment: 1st April 2005
Date Revised: February 14, 2022
City Computer Co., Ltd.
Masatomo Kawahara
President and Representative Director
Since its establishment in 1989, City Computer Co., Ltd. (hereinafter referred to as "the Company") has acquired and used a large amount of personal information as an information processing service company engaged in various businesses such as data entry, temporary staffing, and sales and maintenance of medical systems.
We are fully aware of the importance of personal information and believe that the appropriate use and protection of such information is an important social responsibility of our company and the basis of our business activities.
In order to ensure the implementation of these policies, we have formulated the following Personal Information Protection Policy and have made it known to all employees, including establishing and operating a personal information management system to maintain and improve its management.
- 1. Acquisition (Collection) of personal information
- When acquiring personal information directly from the individual, we will use legal and fair means, clarify the purpose and scope of use, and only acquire the information after obtaining consent.
When personal information is entrusted to us, we will process and provide it appropriately within the scope of the entrustment agreement.
When acquiring personal information that is publicly available, we will specify the purpose of use and use (process) the information within the scope of the purpose of use. In addition, we will not handle (use for other purposes) personal information beyond the scope necessary to achieve the specified purpose of use. We will also take appropriate management measures to prevent the use of personal information for other purposes.
We will thoroughly educate our employees, etc. to ensure compliance with the above items when handling personal information after it has been acquired. - 2. Management of personal information
- For the management of personal information, we will establish internal regulations in accordance with the guidelines (various countermeasure standards such as information system security countermeasure standards) of the Ministry of Economy, Trade and Industry and implement reasonable security measures in terms of technology and management.
We will take measures to prevent the leakage, loss, or damage of personal information according to the risks that may occur in the handling of personal information in each business. In addition, we will establish and maintain a system for prompt rectification in the unlikely event that we detect the risk of such an event occurring.
We strictly prohibit the use of personal information for purposes other than those for which it was originally intended, or the provision of such information to third parties.
We will establish a system of internal responsibility for the handling of personal information in the course of business. - 3. Compliance with laws and guidelines related to personal information
- The Company will comply with laws and ordinances, guidelines established by the government, and other standards regarding personal information.
- 4. Continuous review of the personal information management system (PMS)
- We will conduct regular audits and reviews of our PMS and strive for continual improvement. If any deficiencies are found, corrective measures will be taken immediately.
- 5. Inquiries about personal information
- We will accept complaints and consultations from individuals regarding the handling of personal information and respond appropriately and promptly. We will also respond appropriately and promptly to requests from the person in question for disclosure, correction, addition, deletion, or refusal of use or provision of the relevant personal information.
Purpose of Use of Personal Information
Purpose of Use of Personal Information
Our company will use the collected personal information for the following purposes.
- 1. What is personal information?
- Personal information is information about an individual that can be used to identify the individual by name, date of birth, address, telephone number, fax number, e-mail address, image, etc.
- 2. Personal information collected on our website
- When you make an inquiry, we ask you to provide us with your information (name, company name, e-mail address, telephone number), including personal information which we require to respond to your inquiry. Please be aware that we may not be able to respond to your inquiry if any of the contact information, such as e-mail address or telephone number, is incorrectly entered or otherwise incomplete.
- 3. Purpose of use of personal information collected
- We will use the personal information we collect for the following purposes.
*Personal information in 3. and 5. shall not be subject to disclosure.1. Personal information of applicants for employment - – Responding to inquiries about your application and contacting you about interview dates.
- – Other matters related to recruitment operations management
2. Personal information about employees - – For payroll calculation, communication, and management of employees
3. Personal information related to entry business - – Execution of contracted input services such as data entry agency services.
4. Personal information related to temporary staffing and introduction services - – Registration, introduction of clients to the individual, and notification to the client
- – Salary payment
- – Contacting the person in question
5. Personal information related to medical system sales and support services - – Installation, maintenance, and management of medical systems
- – Responding to inquiries and consultations
6. Personal information related to rental of conference rooms and event management - – Confirmation of facility reservation details
- – Contact about inquiries
7. Personal information about retired employees - – Contact from the company for business and other purposes as necessary
- – To keep track of the employee’s career and work status during employment
- – Other post-retirement paperwork, and contact about and response to inquiries from retirees
8．Personal information about business partners - For business management・various communications・billing and payment management
9．Personal information of the person who exchanged business cards - DM、For delivery of e-mail newsletter
- 4. Use of personal information for other purposes, provision to third parties, and outsourcing
- We will not use the personal information you provide for any purpose other than responding to your inquiry, or provide it to a third party, or entrust it to an outside party. However, we may use your personal information for statistical analysis and other purposes, such as extracting data from your personal information that cannot be used to identify you and creating statistical materials.
- 5. Use of web access analysis tools
- In order to grasp the usage of our website, we collect user information using external web access analysis tools, including the following major tools. Please refer to the privacy policy of each external web access analysis tool for its policy on handling user information.
- 6. Procedures for responding to requests for disclosure, etc. of personal information
- The above personal information collected by the Company will be securely deleted at the end of the storage period.
In addition, for various inquiries (notification of purpose of use, disclosure, correction, etc., suspension of use, etc., and procedures for complaints, etc.), please contact us at the address below.
< Contact for Inquiries >
Personal Information Consultation Desk
General Affairs Department
Phone: 073-474-0456
FAX : 073-474-0441
Business hours: Weekdays 9:00 – 18:00
Handling of Personal Information
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Handling of Personal Information in the Contact Us Section
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- – 1. Name or title of business
City Computer Co., Ltd. - – 2. Purpose of use of personal information
To respond to inquiries - – 3. Provision of personal information to third parties
The Company will not provide personal information to third parties except as required by law. - – 4. Outsourcing of the handling of personal information
All or part of the handling of acquired personal information may be outsourced.
In such case, we will select a company that has an appropriate security management system in place. - – 5. Consequences of not providing personal information
The Company may outsource all or part of the handling of personal information it has acquired. In such case, we will select a contractor with an appropriate security management system. - – 6. Disclosure, etc. of personal information subject to disclosure and contact for inquiries
At the request of the person in question, the Company will respond to disclosure, notification of the purpose of use, correction, addition, or deletion of content, suspension of use, deletion, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information subject to disclosure held by the Company.
For contact information regarding disclosure, etc., please refer to the contact information for complaints, consultations, and other inquiries regarding the handling of personal information by the Company below. - – 7. Acquisition of personal information by a method not easily discernible by the individual
We do not acquire personal information in a manner not easily discernible by the individual. - – 8. Security management measures for personal information
We will take the necessary appropriate measures to prevent and rectify leaks, loss, or damage of personal information we have acquired, and to otherwise manage personal information securely.After responding to your inquiry, we will delete the acquired personal information within the Company. - – 9. Personal Information Protection Policy
Please refer to our Privacy Policy on our website. - -10. Contact information for complaints, consultations, and other inquiries regarding the handling of personal information by the Company.
Name of contact person Personal Information Inquiry Desk Contact Contact ：Business Administration Department Personal Information Protection Inquiry Desk. Address ：City Building, 12-8 Kitadejima, Wakayama City, Wakayama Prefecture. TEL ：073-474-0456（Weekdays 9:00-18:00）. E-mail ：info@cck.co.jp（24 hours a day）.
- – 1. Name or title of business
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Handling of Personal Information when Requesting an Estimate
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- -1. Name or title of business
City Computer Co., Ltd. - – 2. Purpose of use of personal information
To respond to inquiries - – 3. Provision of personal information to third parties
Acquired personal information will not be provided to third parties, except as required by law. - – 4. Outsourcing of the handling of personal information
The Company may outsource all or part of the handling of acquired personal information.
In such case, we will select a company that has an appropriate security management system in place. - -5. Consequences of not providing personal information
Providing personal information is voluntary. If you withhold part of your personal information, we may not be able to respond to your inquiry. - – 6. Disclosure of personal information subject to disclosure and contact for inquiries
At the request of the person in question, we will respond to disclosure, notification of the purpose of use, correction, addition, or deletion of the content, suspension of use, deletion, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information subject to disclosure held by the Company.
For the contact information for disclosure, etc., please refer to the contact information for complaints, consultations, etc., regarding our handling of personal information below. - – 7. Acquisition of personal information by methods not easily discernible by the individual
We do not acquire personal information in a manner not easily discernible by the individual. - – 8. Security management measures for personal information
The Company will take the necessary appropriate measures to prevent and rectify leaks, loss, or damage of personal information and to otherwise securely manage personal information.
After responding to your inquiry, we will delete the acquired personal information within the Company. - – 9. Personal Information Protection Policy
Please refer to the Personal Information Protection Policy on our website. - – 10. Contact for complaints, consultations, etc. regarding our handling of personal information.
Name of contact person Personal Information Inquiry Desk Contact Contact ：Business Administration Department Personal Information Protection Inquiry Desk. Address ：City Building, 12-8 Kitadejima, Wakayama City, Wakayama Prefecture. TEL ：073-474-0456（Weekdays 9:00-18:00）. E-mail ：info@cck.co.jp（24 hours a day）.
- -1. Name or title of business
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Handling of Personal Information when Applying for Employment
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- – 1. Name or title of business
City Computer Co., Ltd. - – 2. Purpose of use of personal information
To be used for recruitment-related operations (e.g. to provide information on recruitment, to determine whether or not to hire, and to communicate regarding recruitment operations) - – 3. Provision of personal information to third parties
The Company will not provide personal information to third parties, except as required by law. - – 4. Outsourcing of the handling of personal information
All or part of the handling of acquired personal information may be outsourced. In such case, we will select a company that has an appropriate security management system in place. - – 5. Consequences of not providing personal information
Providing personal information is voluntary. If you withhold part of your personal information, we may not be able to respond to your inquiry. - – 6. Disclosure of personal information subject to disclosure and contact for inquiries
At the request of the person in question, we will respond to disclosure, notification of the purpose of use, correction, addition, or deletion of the content, suspension of use, deletion, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information subject to disclosure held by the Company.
For the contact information related to disclosure, etc., please refer to contact information for complaints, consultations, etc., regarding our handling of personal information below. - – 7. Acquisition of personal information by methods not easily discernible by the individual
We do not acquire personal information in a manner not easily discernible by the individual. - – 8. Security management measures for personal information
The Company will take the necessary appropriate measures to prevent and rectify leaks, loss, or damage of personal information and to otherwise securely manage personal information.
After responding to your inquiry, we will delete the acquired personal information within the Company. - – 9. Personal Information Protection Policy
Please refer to the Personal Information Protection Policy on our website. - – 10. Contact for complaints, consultations, etc. regarding our handling of personal information
Name of contact person Personal Information Inquiry Desk Contact Contact ：Business Administration Department Personal Information Protection Inquiry Desk. Address ：City Building, 12-8 Kitadejima, Wakayama City, Wakayama Prefecture. TEL ：073-474-0456（Weekdays 9:00-18:00）. E-mail ：info@cck.co.jp（24 hours a day）.
- – 1. Name or title of business
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Handling of Personal Information in Event Reservations
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- – 1. Name or title of business
City Computer Co., Ltd. - – 2. Purpose of use of personal information
To contact and reply to event reservation holders. - – 3. Provision of personal information to third parties
The Company will not provide personal information to third parties, except as required by law. - – 4. Outsourcing of the handling of personal information
All or part of the handling of acquired personal information may be outsourced. In such case, we will select a company that has an appropriate security management system in place. - – 5. Consequences of not providing personal information
Providing personal information is voluntary. If you withhold part of your personal information, we may not be able to respond to your inquiry. - – 6. Disclosure of personal information subject to disclosure and contact for inquiries
At the request of the person in question, we will respond to disclosure, notification of the purpose of use, correction, addition, or deletion of the content, suspension of use, deletion, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information subject to disclosure held by the Company.
For the contact information related to disclosure, etc., please refer to contact information for complaints, consultations, etc., regarding our handling of personal information below. - – 7. Acquisition of personal information by methods not easily discernible by the individual
We do not acquire personal information in a manner not easily discernible by the individual. - – 8. Security management measures for personal information
The Company will take the necessary appropriate measures to prevent and rectify leaks, loss, or damage of personal information and to otherwise securely manage personal information.
After responding to your inquiry, we will delete the acquired personal information within the Company. - – 9. Personal Information Protection Policy
Please refer to the Personal Information Protection Policy on our website. - – 10. Contact for complaints, consultations, etc. regarding our handling of personal information
Name of contact person Personal Information Inquiry Desk Contact Contact ：Business Administration Department Personal Information Protection Inquiry Desk. Address ：City Building, 12-8 Kitadejima, Wakayama City, Wakayama Prefecture. TEL ：073-474-0456（Weekdays 9:00-18:00）. E-mail ：info@cck.co.jp（24 hours a day）.
- – 1. Name or title of business
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Handling of Personal Information of Persons with whom we have exchanged business cards
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- – 1. Name or title of business
City Computer Co., Ltd. - – 2. Purpose of use of personal information
To contact and reply to event reservation holders. - – 3. Provision of personal information to third parties
The Company will not provide personal information to third parties, except as required by law. - – 4. Outsourcing of the handling of personal information
All or part of the handling of acquired personal information may be outsourced. In such case, we will select a company that has an appropriate security management system in place. - – 5. Consequences of not providing personal information
Providing personal information is voluntary. If you withhold part of your personal information, we may not be able to respond to your inquiry. - – 6. Disclosure of personal information subject to disclosure and contact for inquiries
At the request of the person in question, we will respond to disclosure, notification of the purpose of use, correction, addition, or deletion of the content, suspension of use, deletion, and suspension of provision to third parties (hereinafter referred to as "disclosure, etc.") of personal information subject to disclosure held by the Company.
For the contact information related to disclosure, etc., please refer to contact information for complaints, consultations, etc., regarding our handling of personal information below. - – 7. Acquisition of personal information by methods not easily discernible by the individual
We do not acquire personal information in a manner not easily discernible by the individual. - – 8. Security management measures for personal information
The Company will take the necessary appropriate measures to prevent and rectify leaks, loss, or damage of personal information and to otherwise securely manage personal information.
After responding to your inquiry, we will delete the acquired personal information within the Company. - – 9. Personal Information Protection Policy
Please refer to the Personal Information Protection Policy on our website. - – 10. Contact for complaints, consultations, etc. regarding our handling of personal information
Name of contact person Personal Information Inquiry Desk Contact Contact ：Business Administration Department Personal Information Protection Inquiry Desk. Address ：City Building, 12-8 Kitadejima, Wakayama City, Wakayama Prefecture. TEL ：073-474-0456（Weekdays 9:00-18:00）. E-mail ：info@cck.co.jp（24 hours a day）.
- – 1. Name or title of business
Inquiries about Personal Information Subject to Disclosure
If the person in question requests notification of the purpose of use of personal information subject to disclosure that identifies the person in question, the Company shall comply without delay. If you wish to inquire about the disclosure, correction, addition, deletion, erasure, or cessation of provision to third parties of the personal information handled by the Company, please fill out and sign the prescribed request form, enclose a document verifying that the person making the request is the person in question or a representative, and send it by a method where a record of delivery is retained.
- 1. Document required for identity verification
- A photocopy of driver’s license, passport, health insurance card, residence card, or basic resident registration card that shows the same name and address as the person’s name and address on the Personal Information Disclosure Request Form (Please black out the information on legal domicile before sending)
- 2. Fee
- The following fee will be charged for the procedures for disclosure of personal information. 1,000 yen for each request form (Please enclose a fixed-amount postal money order with the request form)
- 3. Request by proxy
- Please contact the Personal Information Consultation Desk regarding procedures for requests for disclosure, etc. by a representative.
- 4. Reply to your request
- We will reply in writing to the address indicated on the Personal Information Disclosure Request Form.
- 5. Personal information obtained in the course of the procedure
- Personal information obtained by the Company through the procedures for disclosure of personal information shall be handled only to the extent necessary for the disclosure of personal information.
Please note that any documents which you send to us will not be returned to you. - 6. Address to send the request form for disclosure
- Personal Information Consultation Desk, General Affairs Department, City Computer Co., Ltd.
City Building, 12-8 Kitadejima, Wakayama City, Wakayama Prefecture 640-8317, Japan
Personal Information Disclosure Request Form
(PDF：Lang JPN only)
< Contact for Inquiries >
Personal Information Consultation Desk
General Affairs Department
Phone: 073-474-0456
FAX : 073-474-0441
Business hours: Weekdays 9:00 – 18:00
